Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at support@shopvula.com

FAQs

What you put inside your body when you are on your period is as important as what you consume or use on your skin. Regular pads and liners on the market are filled with harmful chemicals that can cause unbearable periods, irritation and is linked to endocrine disruption, reproductive toxicity and even cancer.  

This depends on your flow, but it is advisable to change pads every 3 to 4 hours. 

All Vula products are made with 100% organic cotton which is GOTS (Global Organic Textiles Standard) certified and meets the strict FDA regulations. 

Yes, they do! Vula pads are designed for anytime use be it day or night. 

Vula products are designed in USA and manufactured in Europe. 

Our pads are soft, breathable, and comfortable. 

Vula products are made from 100% certified organic cotton, free from harmful chemicals, fragrance & dyes, chlorine bleach and toxins that cause harm to your most intimate areas. 

We are currently working on this and will notify our customers once we launch our tampons. 

Returns

Unfortunately, at this time we do not offer refunds or cancellations once an order has been processed. If you have any concerns regarding your order, contact our customer support at support@shopvula.com

Shipping

All orders are processed and shipped within 5-7 business days of purchase. Delays may occur due to restrictions related to the COVID health pandemic. Once your order is shipped, a tracking number will be emailed to you. Please allow 2 - 3 business days for order processing.

If for some reason you encounter any issues, please contact us by emailing support@shopvula.com